ILM Level 5 Certificate in Effective Coaching & Mentoring

The aim of this respected qualification is to provide learners with the required knowledge, skills and understanding in order to effectively coach or mentor others within an organisational context.

This course is ideal for...

Managers and leaders
Those with significant responsibility for effective coaching and mentoring at work
Individuals who wish to move into a development role or start a career as a freelance coach or mentor




This course offers you
10 live interactive virtual half day workshops
10 comprehensive workbooks with templates
12 months access to personalised tutor support
Live Q&A sessions with tutors
12 months free student membership of the Association for Coaching
Regular live coaching practice sessions, with feedback

Course Structure and Format

Our Level 5 Certificate in Effective Coaching & Mentoring is ideal for anyone who coaches others, particularly (but not exclusively) in the context of work, as a trainer, consultant, leader or colleague.


Course structure:

  • Unit 1: Understand the skills, principles and practice of effective coaching and mentoring within an organisational context.
  • Unit 2: Plan, carry out and review 18 hours of coaching within an organisational context.
  • Unit 3 : Review your own ability as a coach or mentor within an organisational context


Course format

  • 10 half day virtual workshops, with small groups and experienced facilitators.
  • These provide the essential knowledge, skills & confidence to coach effectively in the workplace.
  • They include discussions, activities, skills practice & feedback, to aid self-development.
  • They prepare you to undertake individual ILM assignments, fully supported by your tutors.

ILM Level 5 Certificate in Effective Coaching & Mentoring

All courses are currently being delivered live online
  • A relaxed environment, with small groups and experienced facilitators
  • The core knowledge, skills and behaviours to coach confidently and effectively
  • Highly engaging, participative, creative and lots of fun
  • Plenty of discussion & activities, skills practice & individual feedback, to aid self awareness and personal development
  • Prepares you to undertake individual written and coaching assignments to be completed at your own pace
  • Extensive support is offered throughout, until you complete the course

Our style is friendly, relaxed and interactive – you will be learning and practising your skills in a fully supportive environment.

What people are saying about our training

It has been a privilege to be taught by Rosie on the Pathway to Leadership scheme. I have learnt strategies that will improve me as an employee, a colleague, a person and as a friend, that I’m extremely grateful for - especially as some aspects have never felt more relevant and applicable right now. I couldn't recommend Rosie more to anyone who was thinking about undertaking a coaching or leadership course.
Keri HainesE-National Account Manager at Loreal
I am about to complete my ESB ILM Level 3 programme - Coaching for Growth - and would highly recommend this course to anyone looking to learn not just about coaching skills, but also those looking for a better self awareness in relating to others in business. Rosie's style is thought provoking and entertaining, supportive and open. The group she has put together for the cohort I am in has connected really well; lots of banter, laughter and challenge. Loving the training days!
Jane HodsonLeadership Coach. Marketing Transformation. Customer Experience
Kayti D
Kayti D
A fantastic company and the perfect place to earn your coaching qualification! I have enjoyed my experience immensely, particularly the personalised approach that Rosie and Jan bring to their teaching. If you are looking for instructors who care about and are committed to your personal and professional progress, this is the team for you!
Sam Qureshi
Sam Qureshi
ESB's level 3 in leadership and management course was excellent. The teacher was really friendly and supportive, and she made the teaching session really engaging. I would 100% recommend her if you have any training needs.
Kirsty Morrison
Kirsty Morrison
Very pleased I signed up to do the ILM Level 3 Certificate in Effective Coaching (Coaching for Growth) with Rosie of ESB Training & Coaching Consultancy fame. I’ve thoroughly enjoyed the course and would recommend all who need that little extra help, to take this course because; “Your Success will come from your Strengths”.
James Francis
James Francis
I recently attended the 3 day Coaching Consultancy course with ESB training. I now have a new set of skills and models which are already proving to be effective in my day to day coaching activities. It has also allowed me to work with a different network of people, whom bring fresh eyes and ideas to situations,I have currently dealt with or are dealing with. The course is a very effective way of advancing yourself to another level, enhancing your coaching skills and using effective models and learning far more across the spectrum of the subject. James
rachel Jackson
rachel Jackson
I am so pleased I made the decision to sign up to this course and get qualified with ESB training. Rosie our trainer is lovely - really knowledgeable and supportive and the group is small enough for lots of discussions and group learning. The setting for the training is also really well suited, easy to get too with great snacks and very comfy seats for discussion and practice. Would highly recommend this course to anyone on the coaching journey that wants to work with a training company that is really invested in helping us learn and grow. Thank you!
lloyd scott
lloyd scott
I have just completed the ILM Level 3 Award in Leadership & Management course and it was great. Rosie and Jan fabulous, they were engaging and passionate about developing the skills you need to lead and manage people effectively. If you are considering investing in your career this would be a great place to start.
Emily Nice
Emily Nice
I am in the current cohort for the ILM Level 3 Award in Leadership & Management in Windsor, Berkshire. It's an incredible course - fun, interactive, informative and thought-provoking. Jan & Rosie make this course with their wealth of knowledge, experience and fun approach to learning. I thoroughly recommend taking this course with ESB Training & Coaching if you're looking to improve your leadership and management styles.
Paul Sharp
Paul Sharp
I am currently participating in the ILM level 3 coaching program being delivered by ESB. I am really enjoying being part of this and having the opportunity to mix with interesting people, and benefiting from the experience of insightful, experienced coaches helping me in building important skills and gain a recognised qualification at the same time! In my opinion, this is a must for any aspiring coach!
Pennie Withers
Pennie Withers
I had the pleasure of photographing Rosie's ILM course in Windsor in December. The aim was to get photos of engaged delegates. This turned out to be extremely easy as they were more than that - they were totally focussed on the tasks they were set, discussing openly their thoughts and the whole atmosphere was friendly, open and fun. Rosie ran the course in such a way that the delegates seemed to be really enjoying themselves whilst learning. I would recommend anyone interested in booking on Rosie's next course.
Emily Qureshi-Hurst
Emily Qureshi-Hurst
Rosie has been a coach and trainer for many years and I would thoroughly recommend her and ESB Training. Particularly their new Coaching for Growth ILM accreditation programme.

What units will I take?

Understand the skills, principles and practice of effective coaching and mentoring within an organisational context

Defining what coaching and mentoring is within an organisational context and explaining the similarities and differences between the two

Explaining the role of the coach, and the benefits, skills and behaviours of an effective coach

Agreeing goals, structuring coaching, overcoming barriers, contracting, ethics and record keeping

Completing a series of written assignments to demonstrate knowledge and understanding

Undertaking effective coaching or mentoring within an organisational context

Planning coaching, building trust & rapport and contracting with your coachee

Conducting 18 hours of workplace coaching, with 2 or 3 individuals and keeping accurate records

Using diagnostic and assessment tools to increase self awareness

Using feedback to develop coaching capability and confidence

Reviewing your own ability as a coach or mentor within an organisational context

Analysing the success of your coaching, with our support, to help future growth

Analysing your coaching strategies, using appropriate tools and techniques

Personal evaluation, reflecting on your personal strengths and development areas

Planning continuing learning, creating tangible actions and next steps

Course Fees & Additional Information


£1875 + VAT

In house

If you are looking for this programme to be delivered in house, specifically for your organisation, please get in touch


Group discount

10% discount for groups of 10 or more


Payment options

Payment plans are available if you are self funding. Please get in touch to discuss this



Why choose us

Like all our training, these fantastic results can be created through learning designed to meet your unique needs, so pleased contact us to find out how we can...

Create a team of confident, credible, skilled coaches within your organisation
Help you become a confident, credible, skilled coach yourself.




Find out more about ILM here


Find out more about the Association for Coaching here


Find out more about our ILM Level 3 Award & Certificate in Effective Coaching here