ILM Level 5 Certificate in Effective Coaching & Mentoring

The aim of this respected qualification is to provide learners with the required knowledge, skills and understanding in order to effectively coach or mentor others within an organisational context.

This course is ideal for...

Managers and leaders
Those with significant responsibility for effective coaching and mentoring at work
Individuals who wish to move into a development role or start a career as a freelance coach or mentor




This course offers you
10 live interactive virtual half day workshops
10 comprehensive workbooks with templates
12 months access to personalised tutor support
Live Q&A sessions with tutors
12 months free student membership of the Association for Coaching
Regular live coaching practice sessions, with feedback

Course Structure and Format

Our Level 5 Certificate in Effective Coaching & Mentoring is ideal for anyone who coaches others, particularly (but not exclusively) in the context of work, as a trainer, consultant, leader or colleague.


Course structure:

  • Unit 1: Understand the skills, principles and practice of effective coaching and mentoring within an organisational context.
  • Unit 2: Plan, carry out and review 18 hours of coaching within an organisational context.
  • Unit 3 : Review your own ability as a coach or mentor within an organisational context


Course format

  • 10 half day virtual workshops, with small groups and experienced facilitators.
  • These provide the essential knowledge, skills & confidence to coach effectively in the workplace.
  • They include discussions, activities, skills practice & feedback, to aid self-development.
  • They prepare you to undertake individual ILM assignments, fully supported by your tutors.

ILM Level 5 Certificate in Effective Coaching & Mentoring

All courses are currently being delivered live online
  • A relaxed environment, with small groups and experienced facilitators
  • The core knowledge, skills and behaviours to coach confidently and effectively
  • Highly engaging, participative, creative and lots of fun
  • Plenty of discussion & activities, skills practice & individual feedback, to aid self awareness and personal development
  • Prepares you to undertake individual written and coaching assignments to be completed at your own pace
  • Extensive support is offered throughout, until you complete the course

Our style is friendly, relaxed and interactive – you will be learning and practising your skills in a fully supportive environment



The dates for our next cohort will be coming soon. Contact us to find out more

What people are saying about our training

I am currently participating in the ILM Level 5 Effective Coaching & Mentoring Programme being run by by ESB. The benefits of their approach of spreading the course over 10 bi-weekly sessions are already evident for me. It has given me time to explore and embed each topic in depth and also space to tailor the learnings to my own needs. Rosie and Jan's sessions strike a happy balance of being challenging so I feel I'm really learning, developing, but enjoyable such that I look forward to them. Strongly recommended for anyone looking to extend their own mentoring and coaching skills or develop a coaching culture in their organisation.
Craig HillCo-Founder of Empathy Lab

What units will I take?

Understand the skills, principles and practice of effective coaching and mentoring within an organisational context

Defining what coaching and mentoring is within an organisational context and explaining the similarities and differences between the two

Explaining the role of the coach, and the benefits, skills and behaviours of an effective coach

Agreeing goals, structuring coaching, overcoming barriers, contracting, ethics and record keeping

Completing a series of written assignments to demonstrate knowledge and understanding

Undertaking effective coaching or mentoring within an organisational context

Planning coaching, building trust & rapport and contracting with your coachee

Conducting 18 hours of workplace coaching, with 2 or 3 individuals and keeping accurate records

Using diagnostic and assessment tools to increase self awareness

Using feedback to develop coaching capability and confidence

Reviewing your own ability as a coach or mentor within an organisational context

Analysing the success of your coaching, with our support, to help future growth

Analysing your coaching strategies, using appropriate tools and techniques

Personal evaluation, reflecting on your personal strengths and development areas

Planning continuing learning, creating tangible actions and next steps

Course Fees & Additional Information


£1875 + VAT

In house

If you are looking for this programme to be delivered in house, specifically for your organisation, please get in touch


Group discount

10% discount for groups of 10 or more


Payment options

Payment plans are available if you are self funding. Please get in touch to discuss this



Why choose us

Like all our training, these fantastic results can be created through learning designed to meet your unique needs, so pleased contact us to find out how we can...

Create a team of confident, credible, skilled coaches within your organisation
Help you become a confident, credible, skilled coach yourself.




Find out more about ILM here


Find out more about the Association for Coaching here


Find out more about our ILM Level 3 Award & Certificate in Effective Coaching here