ILM Level 3 Award in Leadership & Management

We help aspiring, new and developing managers become confident leaders

Virtual Leadership Training

We have redesigned our popular ILM Level 3 Award in Leadership & Management programme to be delivered via Zoom.

Programme Overview


  • In this qualification, each unit is accompanied by a set of short written assignments, which you complete independently, with the full support of your course tutors
  • See the table below to find out more about the units we cover in this course




Please contact us to find our how we can help your new and developing managers become confident leaders

Understanding leadership

The aim of this unit is to develop your understanding of leadership

You will gain an understanding of the different leadership styles and qualities, and review your own leadership and potential

For this unit's assessment, you will need to demonstrate your understanding of different leadership styles and behaviours in the context of a familiar organisation, and use feedback to assess and reflect upon your own preferred leadership style

Understand how to establish an effective team

The aim of this unit is to provide you with introductory knowledge and understanding of team building

You will learn how to develop and maintain effective working relationships, and how to build a high-performing team

For this unit's assessment, you will need to provide your own understanding of how to develop and maintain effective working relationships, and demonstrate your understanding of how a team develops and how members have a preference for particular behaviours when working with others

Understanding conflict management in the workplace

The aim of this unit is to develop your knowledge and understanding of managing conflict and supporting individuals

You will gain an understanding of conflict management in the workplace

You will be assessed on your ability to identify a conflict situation and its affect on others, and demonstrate your understanding of conflict resolution in the workplace

How can I gain this

ILM Level 3 Award in Leadership & Management qualification?

This programme comprises 8 guided learning sessions.

Each session is 90 minutes long, and contains a good balance of information, exercises and opportunities for you to apply the learning to your own experience.

Each session covers a different curriculum topic and will be followed by individual written assignments which will be completed between workshops.


We offer two routes to gaining this popular qualification


    1. Work individually at your own pace
    2. Join a cohort and work through the content together, as part of a group, with weekly live online workshops
All group workshops will be interactive and will involve individual and group exercises, discussions and activities to fully explain each topic. There will be plenty of opportunities to ask questions, to make everyone fully understands each topic and to share individual experiences.

The groups will be small and will be led by experienced, supportive facilitators.


Bespoke Learning

Like all our workshops, this workshop can be designed to meet your unique needs, so please get in touch with us to find out how we can

create a team of dynamic, engaging, leaders within your business
help you become an inspirational, engaging leader yourself.

What do people say about our Training?

It's an incredible course - fun, interactive, informative and thought-provoking. Jan & Rosie have a wealth of knowledge, experience and a fun approach to learning.
Kayti D
Kayti D
A fantastic company and the perfect place to earn your coaching qualification! I have enjoyed my experience immensely, particularly the personalised approach that Rosie and Jan bring to their teaching. If you are looking for instructors who care about and are committed to your personal and professional progress, this is the team for you!
Sam Qureshi
Sam Qureshi
ESB's level 3 in leadership and management course was excellent. The teacher was really friendly and supportive, and she made the teaching session really engaging. I would 100% recommend her if you have any training needs.
Kirsty Morrison
Kirsty Morrison
Very pleased I signed up to do the ILM Level 3 Certificate in Effective Coaching (Coaching for Growth) with Rosie of ESB Training & Coaching Consultancy fame. I’ve thoroughly enjoyed the course and would recommend all who need that little extra help, to take this course because; “Your Success will come from your Strengths”.
James Francis
James Francis
I recently attended the 3 day Coaching Consultancy course with ESB training. I now have a new set of skills and models which are already proving to be effective in my day to day coaching activities. It has also allowed me to work with a different network of people, whom bring fresh eyes and ideas to situations,I have currently dealt with or are dealing with. The course is a very effective way of advancing yourself to another level, enhancing your coaching skills and using effective models and learning far more across the spectrum of the subject. James
rachel Jackson
rachel Jackson
I am so pleased I made the decision to sign up to this course and get qualified with ESB training. Rosie our trainer is lovely - really knowledgeable and supportive and the group is small enough for lots of discussions and group learning. The setting for the training is also really well suited, easy to get too with great snacks and very comfy seats for discussion and practice. Would highly recommend this course to anyone on the coaching journey that wants to work with a training company that is really invested in helping us learn and grow. Thank you!
lloyd scott
lloyd scott
I have just completed the ILM Level 3 Award in Leadership & Management course and it was great. Rosie and Jan fabulous, they were engaging and passionate about developing the skills you need to lead and manage people effectively. If you are considering investing in your career this would be a great place to start.
Emily Nice
Emily Nice
I am in the current cohort for the ILM Level 3 Award in Leadership & Management in Windsor, Berkshire. It's an incredible course - fun, interactive, informative and thought-provoking. Jan & Rosie make this course with their wealth of knowledge, experience and fun approach to learning. I thoroughly recommend taking this course with ESB Training & Coaching if you're looking to improve your leadership and management styles.
Paul Sharp
Paul Sharp
I am currently participating in the ILM level 3 coaching program being delivered by ESB. I am really enjoying being part of this and having the opportunity to mix with interesting people, and benefiting from the experience of insightful, experienced coaches helping me in building important skills and gain a recognised qualification at the same time! In my opinion, this is a must for any aspiring coach!
Pennie Withers
Pennie Withers
I had the pleasure of photographing Rosie's ILM course in Windsor in December. The aim was to get photos of engaged delegates. This turned out to be extremely easy as they were more than that - they were totally focussed on the tasks they were set, discussing openly their thoughts and the whole atmosphere was friendly, open and fun. Rosie ran the course in such a way that the delegates seemed to be really enjoying themselves whilst learning. I would recommend anyone interested in booking on Rosie's next course.
Emily Qureshi-Hurst
Emily Qureshi-Hurst
Rosie has been a coach and trainer for many years and I would thoroughly recommend her and ESB Training. Particularly their new Coaching for Growth ILM accreditation programme.


Participate in our engaging workshops and receive a certificate of professional development with the option of then completing written assignments and gaining the ILM Level 3 Award in Leadership & Management.

The Institute of Leadership & Management is a City & Guilds business and is the industry leader for high quality leadership training.


Leadership Training

Virtual Live Online Programme - £975 + VAT



In House?

If you are looking for this programme to be delivered in house, specifically for your organisation, please get in touch


Group Discount

10% discount for groups of 10 or more


Payment Options

Payment plans are available if you are self funding. Please get in touch to discuss this




We also offer these courses


ILM Level 3 Award in Leadership & Management 

ILM Level 5 Certificate in Effective Coaching & Mentoring



Why coach with us?


Bespoke learning: 1-1 coaching or group sessions

 Learning designed to meet your unique needs

Create a team of confident, credible, skilled coaches within your organisation
Become a confident, credible, skilled coach yourself